Shipping Info

Shipping Policy

Thanks for checking us out! We are committed to delivering your favorite sunglasses straight to your doorstep across Australia. Zepure is currently only available in the Australia on zepure.com.au. We are working on expanding our international shipping options soon. Sign up for our email list to stay in the know! Please review our shipping policy below:

Free Shipping Across Australia

We are pleased to offer free shipping on all orders within Australia as part of our commitment to providing exceptional service to our customers.

Delivery Timeframe

Orders are shipped via Australia Post. Once dispatched, delivery typically takes:

  • Metro Areas: 2–5 business days
  • Regional Areas: 3–7 business days
  • Remote Areas: 5–10 business days

Please note that delivery times may vary during holidays, promotional periods, or due to unforeseen delays with the carrier.

Order Processing

Orders are processed and dispatched within 1–2 business days. Once your order is shipped, you will receive a tracking number to follow your delivery journey

  • Notification: You will receive a confirmation email once your order has been shipped, including tracking information so you can monitor the progress of your delivery.

Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a valid residential or commercial address for delivery.

Shipping Issues

  • Delayed Deliveries: If your order is delayed, please contact our customer service team at contact@zepure.com.au, and we will do our best to resolve the issue promptly.
  • Damaged or Lost Packages: In the unlikely event that your package is lost or arrives damaged, please contact us immediately to initiate an investigation or arrange for a replacement.

Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy] page.

Contact Us

If you have any questions about our shipping policy, please reach out to us at contact@zepure.com.au. We are here to assist you with any concerns you may have.

Thank you for shopping with Zepure! We appreciate your business and strive to provide you with the best possible shopping experience.